Frequently asked questions
What Type of Hair Does Gorgeous Queenz Collection Provide?
Gorgeous Queenz Collection provides 3 Collections of hair.
( Gorgeous Beauty Queen Collection ) It can be bleached to about a #27. You can get at least 1 year of life; with proper care, possibly longer.
( Gorgeous Royal Queen Collection ). Each bundle is from 1 donor. This hair is quite thick in density, and you can get a honey blonde when bleached. Hair Life is at least 1.5 Year, with PROPER CARE possibly longer.
( Gorgeous Luxurious Queen Collection ) An absolute UPGRADE in quality! Each bundle is from a single donor. You can bleach to a light blonde (613) . Hair Life is about 2 years with Proper Care.
Can Gorgeous Queenz Collection hair be bleached and dyed?
The hair is Human Hair. You can do just about anything you do to your own hair.
Make sure to have a professional complete the process to avoid errors.
What is the Shipping process?
All Online Orders are processed and shipped during (Mon-Fri)
Available Business Hours 8:30am - 4pm EST (Mon-Fri)
We operate on a PRE ORDER System. Your purchase will be shipped ONLY AFTER completion of the processing of your order.
-Verification of your Shipping/Billing Address
-Some orders may require further verification
-Confirmation of payment processed through our payment processor (Paypal or Stripe )
(2-7 Days) (Please be aware that some banking institutions may not process during weekends and/or holidays.)
For Example orders received on Tuesday, the funds should be paid to us by Thursday, and orders received on a Friday are paid to us by Tuesday/Wednesday. If a holiday is on a Monday, payments for orders placed on Friday would not arrive to us until around Thursday. ( Using Stripe )
Once your order has been processed, it will be shipped via USPS.
Once shipped, please allow atleast 3 Days for your item to be delivered upon completion of processing. ( Please be aware that some mailing carriers may not process during weekends and/or holidays.)
For Natural Color hair please allow at least 7-16 business days to arrive after order is placed.
For Custom Colored Bundles please allow at least 2-3 weeks to arrive
For Custom Colored Closures and Frontals- To Be Determined
Custom Made wigs TBD
TRACKING YOUR ORDER:
Tracking number will be provided via contact info that you have provided (Email)
once your order has been processed.
To track all orders, Visit: www.usps.com
Once correct shipping information has been verified, orders will be shipped.
We will NOT ship to PO Boxes.
BILLING AND SHIPPING ADDRESS MUST MATCH OR ORDER WILL BE CANCELED
Gorgeous Queenz Collection CAN NOT be held responsible for shipping delays caused by the customer (giving wrong or incomplete address), shipping carriers or holidays. We are not responsible for packages lost by postage.
We are not responsible for any damaged or stolen packages.
ALL orders over $150 will require a signature
If an item is out of stock; we will immediately notify you by email of the delay.
How much hair do I need?
Each bundle is 3oz - 4oz / 90g - 100g
Lengths 12"-14"= 2+ bundles
Lengths 16"-24"= 3+ bundles
Lengths 26"-30"= 4+ bundles
Lengths 32"-40"= 5+ bundles
Can the hair be straightened and curled?
Yes! You can curl and straighten as if it was your real hair
How do I maintain my Gorgeous Queenz Collection hair?
When you receieve your hair, please CO-Wash it.
You can wash your hair regularly using a sulfate free shampoo and conditioner.
Suggestion: Wash when there is a bunch of buildup, otherwise just Co-wash
( Refer to
CARE INSTRUCTIONS )
Does wigs include combs?
Lace Front wigs and Full Lace wigs ; combs can be included if requested.
Hand Sewn wigs ; yes if requested
can include elastic band as well.
Does the hair shed?
There is no hair that doesnt shed. Our real hair sheds, so it would be a lie if i said that it doesnt shed at all.
Please refer to the
hair care section to see ways to avoid tangling and to maintain the hair
There will be a shipping fee (according to USPS rate)
Free shipping on orders above $250.
The Shipping Fee will be according to USPS rate